Customer Satisfaction E-commerce Omnichannel Structured Data 
Lumoa
JUNE 26, 2023
But with an omnichannel marketing strategy, these numbers are quite achievable. In fact, several companies, ranging from media to finance, are already investing in an omnichannel customer experience to boost their sales and revenue. But first, you need to understand what an omnichannel customer experience is.
Steven Van Belleghem
MAY 19, 2020
Currently, bol.com works with approximately 700 Service Experts mainly on chat and e-mail from home. In the beginning it took some time to get used to this remote and virtual situation, but everyone is really motivated to offer the best bol.com worthy service from home to all the bol.com customers.
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