Zendesk

MARCH 6, 2023

But to make a good impression, passenger transportation companies need to take an honest look at their customer experience and prioritize needed changes to modernize their experience for the next generation of sightseers, vacationers, business travelers, and digital nomads.

Transportation 52

Transportation CX Omnichannel Social Media 52

Zendesk

SEPTEMBER 27, 2022

Secretary of Transportation, said of this summer’s travel woes. Things have gotten so bad that on September 1, the Department of Transportation launched an online dashboard to help air travelers keep track of cancellations and delays. Among the airlines’ biggest customer frustrations? Create better CX with omnichannel service.

CX 52

CX Social Media Transportation Omnichannel 52

Aquire

MAY 24, 2021

According to the International Air Transport Association, demand for air travel decreased by 65.9 At the same time, the surge in cancellations and travel restrictions caused by the pandemic created a dramatic influx in demand for airline customer service. As such, social media often acts as the first line of defense.

Customer Service 105

Customer Service Net Promoter Score Social Media Omnichannel 105

Hodusoft

JULY 26, 2023

Among all those results, you need to look for the best ones, which can help you provide the best customer service to your customers. One of the most reliable and reputable contact center software is Ameyo contact center software, which offers omnichannel contact center capabilities.

Contact Center 52

Contact Center Transportation Omnichannel Customer Relationship Management 52

SurveySensum

JULY 19, 2023

Create Engaging Reward Programs Leverage the Power of Virtual Reality (VR) Surprise Them With Pop-up Shops Be Socially Responsible Surprise and Delight! Sephora is a prime example of seamless omnichannel integration in retail. This level of interaction helps build a sense of community and strengthens the customer relationship.

Retail 40

Retail Customer Experience Social Media Customer Feedback 40

Zendesk

NOVEMBER 3, 2023

Imagine Yoda, a powerful Jedi master who can use the Force to transform images into scrolls of encrypted text, instantly transports them to a locked chest on the remote planet of Dagobah, and then transforms the scrolls back into the original image on demand. VAEs often create generative AI images and text.

AI 52

AI Machine Learning Artificial Intelligence ML 52