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5 Top Customer Service Articles of the Week 11-28-2022

Shep Hyken

NOVEMBER 28, 2022

To reverse this trend, many companies are now strategically leveraging all parts of their organizations to offer customer-centric approaches to increase customer satisfaction. But do the potential benefits of the CEO as customer service rep outweigh the potential drawbacks?

Customer Service 11
Customer Service Contact Center Manufacturing Social Media 11
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. President of Reflective Keynotes Inc, Mike Aoki has over 20 years of successful experience in customer service, sales, and management. LinkedIn : [link] /.

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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