Customer Service, CX, Direct Marketing and Technology

From SugarConnection Boston: How 4 Leading Brands are Excelling at CX

SugarCRM

SEPTEMBER 26, 2019

At Sugar, we talk a lot about using technology to cultivate customers for life. After all, she explained, it’s natural for a customer service agent to want to be done with a call when the customer is irate. It’s how we’re empowering our agents to help customers before they even realize there’s an issue,” he said.

CX Engineering Direct Marketing Gaming

SugarConnection: How It’s Unleashing the Power of Customer Experience for Australia and New Zealand

SugarCRM

MARCH 6, 2020

Too often, customer experience (CX) strategies sit siloed in different departments. At SugarConnection Sydney this month, CX experts are going to show you exactly what you can do to create customers for life. SugarConnection is an all-new CX event series exclusively for Sugar customers.

Customer Experience

Customer Experience CX CRM Direct Marketing

Tech Customer Success

From SugarConnection Boston: How 4 Leading Brands are Excelling at CX

SugarConnection: How It’s Unleashing the Power of Customer Experience for Australia and New Zealand

Webinars

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