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Gratitude Grows Gains from Customer Experience Strategies

ClearAction

On other holidays (Veteran’s Day, Memorial Day, Mother’s Day, CX Day, Customer Service Week, etc.), Embedding gratitude in your business strategies for customer, employee, and partner experience (CX, EX, PX), and beyond, will benefit your organization on every level, every day.

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21 Tips for 2021 Customer Experience Excellence

ClearAction

Another interesting thing about this list of obvious CX excellence needs is it’s not necessarily in the average customer experience manager’s scope of control or influence. Customer experience is something that occurs in customers’ perceptions. Customers want their journey to be trouble-free.