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20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)

Callminer

Lindsey Brown is the Director of Marketing and Sales at Port City Companies in Port Huron Michigan. Port City Companies started in 1961 as a full-service answering service and now has three divisions, including a shipping and fulfillment center as well as Acculor, a live, phone-based employee call-off line. Lindsey Brown.