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Sales Acceleration is Possible, Even in a Pandemic

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Against this backdrop, the sales cycle continue to get faster, meaning companies looking to prioritize sales acceleration have to be smart – and quick – when it comes to devising and implementing strategies to boost sales. Successful companies are increasingly focusing on digital sales.

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How Contact Centers Can Respond During a Global Crisis

Fonolo

Customer service inquiries are already more than tripling at some firms. Their customers are frustrated and confused, and they can’t get a hold of them. Travel-search tool Omio has seen booking reduce 30-40% in the last two weeks and a big spike in demand for customer service as worried customers look to cancel trips.