CommBox

JANUARY 26, 2022

Not everyone writes like Virginia Woolf, but this shouldn’t prevent their input from being heard and valued. For example, your team probably uses SMS, email, WhatsApp, and social media to communicate with customers. Commbox offers an omnichannel customer service solution to help you better serve your customers and gain their loyalty.

Omnichannel 98

Omnichannel Social Media Start-ups Sales 98

Zendesk

MARCH 25, 2021

The agent helps people with questions, issues, or complaints about the product or service the call center is designed to support. So, you’ll need to be self-sufficient with technology. Previous customer service experience: It will always be easier to get a job (even an entry-level one) if you’ve done it before.

Social Media 92

Social Media Contact Center Start-ups Omnichannel 92

Comm100

FEBRUARY 1, 2023

85% of Gen Z (those 25 and under) prefer chat or automated interactions for customer service over phone calls. Gen Z have grown up with same-day deliveries for just about anything imaginable, meaning that service expectations are extremely high. This solution is easily integrated with Zendesk Support for omnichannel support.

Education 91

Education Omnichannel B2B Customer Service 91