Lightico
MARCH 23, 2022
These tasks can include binding coverage, underwriting, settling claims, and appointing retail agents in a certain region. This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. But what is an MGA, and how can it be helpful to an insurance company?
Service Quality Institute
APRIL 11, 2022
Most of us have competition and the cost of losing a customer is huge. Very few people know the cost of a defection so if you have a bank, retail store, gym, hair salon, or thousands of other businesses what is the real cost of losing a customer? This week I have been in Hilton Head Island, South Carolina.
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