SurveySensum

AUGUST 9, 2022

SurveySensum is one of the best survey tools that use AI and other advanced technologies to create intelligent NPS, CES, CES, CSI, SSI, and market research forms and surveys to gather customer feedback. Some of the notable byproducts of Qualtrics are Customer XM, Employee XM, Brand XM, Design XM, Core XM, and XM Dscvr.

Sentiment Analysis 52

Sentiment Analysis NPS ML Start-ups 52

CSAT.AI

MARCH 24, 2021

When a survey is multiple windows of questions with no end in sight, the likelihood of your customer abandoning the survey before finishing is high. In 2017 Customer Thermometer conducted research on customer survey fatigue. Yes, a survey about how much people hate surveys. Schedule Demo.

NPS 59

NPS Net Promoter Score Hospitality Hospitality 59

Qualtrics

OCTOBER 24, 2019

The more recent and specific you can make it, the better, so that both you and your staff have a clear picture of typical customer goals, interests, journeys and pain points, and you can concentrate your efforts where they will have the most impact and benefit. You may also be taking on new or temporary staff to handle the peak season.

CX 32

CX Entertainment Hospitality Hospitality 32

Qualtrics

OCTOBER 15, 2019

The more recent and specific you can make it, the better, so that both you and your staff have a clear picture of typical customer goals, interests, journeys and pain points, and you can concentrate your efforts where they will have the most impact and benefit. You may also be taking on new or temporary staff to handle the peak season.

CX 20

CX Entertainment Hospitality Hospitality 20