CX, Machine Learning, ML and Transportation

Nowhere to Go But Up: Bold AI Predictions for 2022

Uniphore

JANUARY 25, 2022

As the AI-powered customer experience (CX) frontier becomes more mainstream, companies will look to emotion AI to offer a differentiated experience rich in actionable data. Video will be Preferred CX Platform. Expect those numbers to grow as the technology matures and video becomes a more prevalent – and even preferred – CX channel.

AI Artificial Intelligence Healthcare Legal

A beginner’s guide to generative AI for business

Zendesk

NOVEMBER 3, 2023

Generative AI uses machine learning (ML) algorithms to analyze large data sets. That means you can feed artificial intelligence a bunch of existing information on a topic, so it can learn and find patterns and structures. How does generative AI work? VAEs often create generative AI images and text.

AI Machine Learning Artificial Intelligence ML

Tech Customer Success

Nowhere to Go But Up: Bold AI Predictions for 2022

A beginner’s guide to generative AI for business

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