CX, Management Consulting, Touchpoint and Voice of the Customer

Is This The Future? Great Practical Examples of the Beginning of the Metaverse

Beyond Philosophy

JANUARY 19, 2022

Don’t miss CXN Live: Voice of the Customer 2022 for more great ideas on leveraging customer feedback to e nhance customer understanding, optimize key touchpoints, identify friction points, and drive culture change. Great Practical Examples of the Beginning of the Metaverse appeared first on CX Consulting.

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We Asked 30 CX Influencers if They Would Recommend the Net Promoter System

Lumoa

APRIL 24, 2018

In doubts, I wanted to reach out to the thought leaders and influencers to know what they think of NPS, or rather, according to the best traditions of NPS, if they would recommend NPS to a fellow CX colleague. How likely are you to recommend Net Promoter System to your CX colleagues? (on Why did you give that score?

NPS

NPS CX Net Promoter Score Close the Loop

Tech Customer Success

Is This The Future? Great Practical Examples of the Beginning of the Metaverse

We Asked 30 CX Influencers if They Would Recommend the Net Promoter System

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