CXM, Manufacturing, Social Listening and Social Media

Are you getting the most out of your product insights? Here are 19 use cases.

Sprinklr

JULY 29, 2021

Brands that capture product insights from review sites, social media, and other digital channels to build a customer-centric product strategy can help grow their business dramatically. Quality issues: Identify quality issues early and rectify them at the manufacturing level. Get the Product Insights Playbook.

CXM

CXM Manufacturing Social Media Social Listening

The beginner’s guide to competitive benchmarking and how to get started

Sprinklr

OCTOBER 7, 2021

Competitive benchmarking is not a new concept; in fact, Xerox first began the practice in 1979 to analyze unit production costs in manufacturing operations. And without real-time data, you cannot effectively inform strategies to your customer care, paid media, social media, and digital marketing teams. Executive strategy.

Social Listening

Social Listening CXM Unstructured Data Social Media

Tech Customer Success

Are you getting the most out of your product insights? Here are 19 use cases.

The beginner’s guide to competitive benchmarking and how to get started

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