Improve Your Customer Service By Focusing on Perception Points
Uplifting Service
MAY 28, 2023
[link] What’s the secret to creating customer experiences that your customers adore – and want to share with others? Change your perspective! Here’s what I mean… Your customers’ opinion of your service quality depends on their perception of the experience. And that means the whole experience. Sights, sounds, smells, flavors… it all affects your customer’s opinion.
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