Aquire

SEPTEMBER 18, 2021

You need to consider interaction quantity and quality, as well as the availability of touchpoints (think an omnichannel approach that includes email, text, chatbots, ads, content, and more). Practice social listening. Social media is where customers are usually the most honest and vocal. Research your competitors.

Customer Experience 98

Customer Experience Social Media AI Predictive Analytics 98

SurveySensum

SEPTEMBER 25, 2023

Many companies are now leveraging social listening to track keywords and brand mentions. According to a survey conducted by Meltwater , more than 61% of businesses are already employing social listening, and 80% planning to use it in the near future 3. to choose the ones that garner the most positive response.

Customer Feedback 52

Customer Feedback Social Media Sentiment Analysis Text Analytics 52

Comm100

FEBRUARY 6, 2018

Azorus : A CRM tool for the higher education market that helps universities and higher education institutions recruit the right students. Education Link : A system for student management, invoicing, course management, and sales. As a social media software, it excels in marketing. Freelancers. Specs : Industry : Any.

Social Media 42

Social Media CRM Omnichannel Invoicing 42