This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Event Production Remove NPS Related Topics
Net Promoter Score Customer Expectations Customer Survey Customer Satisfaction Customer Experience Management Compliance Omnichannel Customer Retention CX Touchpoint More Related Topics >
article thumbnail

What is product-market fit? Examples and strategies to find it

Zendesk

AUGUST 22, 2023

Event companies get an overview of individual productions, booking crews, and scheduling logistics from a unified platform. Market: Event production Product: Management software The fit: 93-96% CSAT range Reaching product-market fit and what comes next Complacency can quickly kill momentum.

Net Promoter Score 52
Net Promoter Score Sports Social Media Finance 52
article thumbnail

The CSAT: Measuring Customer Satisfaction in a Contact Center

Hodusoft

JANUARY 4, 2023

Businesses directly ask the relevant consumer base to score their satisfaction with an event, product, or service to measure CSAT for a contact center. The two other metrics for customer satisfaction are: NPS (Net promoter score) – Measures how likely a customer is to recommend a particular product or service to somebody else?

Contact Center 52
Contact Center Customer Satisfaction Net Promoter Score NPS 52
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 24,000+ Insiders by signing up for our newsletter

About
Webinars
About
Editions
Webinars
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024