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10 Best SurveyMonkey Alternatives & Competitors [2022]

SurveySensum

You can use this VoC tool to evaluate the ease of use and customer satisfaction at multiple touchpoints. NPS, CES & CSAT surveys. SurveySensum offers you in-built templates of multiple surveys such as NPS, CES, SSI, product, onboarding, pulse, surveys, and more; helping you launch a survey in just 2 minutes. Best Features.

NPS 52
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The Future of Customer Experience Calls Urgently for a Significant Shift

ClearAction

This conclusion is reinforced by Temkin Groups’ annual Voice of the Customer (VoC) Maturity study. Year after year in this study, the vast majority of companies are still in the Collector and Analyzer stages of VoC maturity. Flowing CXM starts with VoC as the shaper of corporate strategy and culture. align company to CX.

CXM 63