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CSM from the Trenches: Mentors – Brett Andersen; Director, Client Success; Degreed

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Location : Salt Lake City, Utah. What processes, tools, technologies, routines, data are required? Our head of engineering, product, finance, etc. Before I stepped into Client Success roles, I consulted on change management and technology adoption. Let’s get started with this week’s post! Company : Degreed. Question 1.

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7 Customer Success Mentors Share Ways to Improve “Customer Success as a Culture”

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3) From : Natalie Williams ; Director, Customer Success | Company : SmashFly Technologies | Location : Orange County, California. 5) From : Brett Andersen ; Director, Client Success | Company : Degreed | Location : Salt Lake City, Utah. Our head of engineering, product, finance, etc. CSMs can’t do it alone!