CommBox

JUNE 4, 2024

Welcome to the age of AI-powered predictive analytics. AI predictive analytics enables organisations to transform customer service into a proactive, personalised experience. AI-powered predictive analytics enable companies to determine demand and handle their resources effectively. The benefits continue.

Predictive Analytics 52

Predictive Analytics AI Artificial Intelligence Structured Data 52

Lumoa

FEBRUARY 9, 2023

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Make your tool a playground and explain the rules of the game. Text analytics helps you to understand the drivers of customer satisfaction.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

Lumoa

MARCH 20, 2018

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Make your tool a playground and explain the rules of the game. Example of text analytics with sub-categories. Learn from the best. "

Net Promoter Score 114

Net Promoter Score Customer Experience B2C CEM 114

Lumoa

MARCH 20, 2018

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Make your tool a playground and explain the rules of the game. Example of text analytics with sub-categories. Learn from the best. "

Net Promoter Score 64

Net Promoter Score Customer Experience B2C CEM 64