The opinion of 6 experts on the future of contact centers in a post-corona world
Steven Van Belleghem
MAY 19, 2020
But that’s a good thing. The biggest challenges were (1) to have qualified work-from-home hardware and software available and have those (2) delivered to a large number of Service Experts and (3) to adopt a virtual and safe way of working in a short and turbulent time. like-for-like.).
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