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Forecasting the Future: BPO Trends of 2024

Execs In The Know

Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.

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How Customer Experience is shaping during COVID-19 with ‘New Normal’

SurveySensum

From buying groceries, banking, healthcare to learning every essential-have moved to mobile App. Hospitals quickly implement new technology to better support their personnel, and banks processing small business loans in record time. Key Learnings. Have chef-created, healthy meals delivered right to your door?