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Forecasting the Future: BPO Trends of 2024

Execs In The Know

Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.

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Qualtrics vs. SurveyMonkey vs. SurveySensum: Which one to choose?

SurveySensum

The solution works best for industries like Education, Healthcare, Technology, Retail, Financial Services, B2B, Travel, Hospitality, etc. . with the help of AI and ML. Some of the notable byproducts of Qualtrics are Customer XM, Employee XM, Brand XM, Design XM, Core XM, and XM Dscvr. It is available in all plans. #6

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How Customer Experience is shaping during COVID-19 with ‘New Normal’

SurveySensum

From buying groceries, banking, healthcare to learning every essential-have moved to mobile App. Hospitals quickly implement new technology to better support their personnel, and banks processing small business loans in record time. As business is choosing to be available at ease to customers now there is an App for everything.