Execs In The Know

FEBRUARY 5, 2024

Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.

Healthcare 59

Healthcare Sentiment Analysis Artificial Intelligence ML 59

Execs In The Know

MARCH 9, 2023

Jude Children’s Research Hospital, shared how his organization took HR and transformed it into employee experience (EX). Leading from Any Seat: How a Culture of Empowerment and Engagement Paves the Way for Operational Excellence Having a competitive edge begins with your people. Because happier teams equal happier customers.

Social Media 97

Social Media Contact Center Hospitality Hospitality 97

C3Centricity

JANUARY 4, 2021

How to Improve Customer Centricity in Hospitality. The hospitality industry should be one of the most customer centric of any business, but it often isn’t. After all, hospitality relies on satisfying its guests, doesn’t it? This may surprise you. So what’s the problem? Well think again!

Hospitality 62

Hospitality Hospitality Actionable Insights Artificial Intelligence 62

C3Centricity

JANUARY 13, 2021

How to Improve Customer Centricity in Hospitality. The hospitality industry should be one of the most customer centric of any business, but it often isn’t. After all, hospitality relies on satisfying its guests, doesn’t it? This may surprise you. So what’s the problem? Well think again!

Hospitality 71

Hospitality Hospitality Actionable Insights Artificial Intelligence 71

Ameyo Callversations

MAY 19, 2022

For sectors such as travel, hospitality, and retail, AI chatbots are leading the way for sales efficiencies. Strong NLP Engine and ML Capabilities. With nearly two-thirds of companies increasing their investment in AI over the next few years, multiple use-cases are being implemented across industries. AI Chatbot and its Importance.

AI 52

AI Sales Artificial Intelligence ML 52

SurveySensum

AUGUST 9, 2022

The solution works best for industries like Education, Healthcare, Technology, Retail, Financial Services, B2B, Travel, Hospitality, etc. . with the help of AI and ML. Some of the notable byproducts of Qualtrics are Customer XM, Employee XM, Brand XM, Design XM, Core XM, and XM Dscvr. are among the famous clients of Qualtrics. .

Sentiment Analysis 52

Sentiment Analysis NPS ML Start-ups 52

SurveySensum

MAY 20, 2020

Leaders who may have been slow to adopt automation technologies—such as Robotic Process Automation (RPA), artificial intelligence (AI), and machine learning (ML)—have begun leveraging them as a way to cut costs during economic turmoil, provider faster service to customers, and revamp their operations for distributed work.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52