Hospitality Net Promoter Score Retail Text Analytics 
SurveySensum
DECEMBER 2, 2021
What is a good Net Promoter Score? Factors that influence Net Promoter Score benchmark. Based on the survey, the NPS benchmark was derived as under: 2021 Satmetrix Net Promoter Benchmarks report (for US consumers). What is a good Net Promoter Score?
SurveySensum
JUNE 15, 2023
Now that you’ve calculated your CSAT Score, it’s time to understand if you have a good CSAT score or not. So, What is a Good CSAT Score? A score of 35 can be a good score for the hospital industry but not a good score for the retail industry.
Expert insights. Personalized for you.
52 
Let's personalize your content