Guest Post: 6 Customer Service Trends That You’ll Want to Adopt in 2022
Shep Hyken
JULY 8, 2022
For example, a hospital could use an IVR to allow clients to change appointments over the phone. Hospitals can integrate CRM to monitor patients and appointments. Omnichannel support is provided here. . Predictive Analytics will help businesses to stay ahead and provide high-touch CX.
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