This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove industries communications-media-and-technology retain-2.0
article thumbnail

The 2022 Customer Experience Predictions from 10 international top CX experts

Steven Van Belleghem

DECEMBER 6, 2021

When customers interact with the companies and brands they do business with, they expect knowledgeable employees, friendly employees, easy access to help/support when needed, fast response when communicating, and an easy/frictionless experience. Shep Hyken, customer service & experience expert and author of ‘I’ll Be Back’.

CX 123
CX Customer Experience Non-Profits Social Media 123
article thumbnail

The great differentiator: How fintech companies are prioritizing great customer service

Intercom

APRIL 6, 2023

Fintech has become a major force in the finance industry. “In today’s competitive landscape, providing excellent customer service has become a critical differentiator for companies seeking to attract and retain customers” But it doesn’t come without its challenges. . Everything is faster and more efficient.

Customer Service 59
Customer Service Finance Omnichannel Innovation 59
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 24,000+ Insiders by signing up for our newsletter

About
Webinars
About
Editions
Webinars
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024