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Data, AI emerge as hot topics at CCW Austin

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One of the event’s highlights was the CCWomen Summit , spearheaded by Sandy Ko, founder & principal of CCWomen. CCW Austin delivered an immersive experience for attendees that covered the evolving intersection of AI, customer engagement, and leadership empowerment.

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Top 6 Best Practices for Customer Service in Retail

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Ray Ko is the Senior Ecommerce Manager at ShopPOPDisplays. Attitude is more important than skills here — as long as your team possesses the right values and service-based disposition, you’ll have a strong foundation to provide winning customer service for your retail brand.

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