Do Law Firms Need a Chief Experience Officer? Yes! A CXO at Miles & Stockbridge P.C. Explains Why
Customer Bliss
APRIL 20, 2018
a law firm in Baltimore Maryland. Matter in legal terms is a reference to the case, not a person. When Edwin (Ed) Bodensiek was named Chief Experience Officer of Maryland powerhouse Miles & Stockbridge in 2016, he became the first CXO in the Am Law 200. Think really big about this but be sure to keep it simple. About Edwin.
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