How to Create a Voice of Customer Template for Your Business
Lumoa
FEBRUARY 16, 2023
In recent years, VoC has gained popularity as new technologies have expanded how companies receive and process customer feedback. But how do you get well-rounded data? In an omnichannel Voice of the Customer (VoC) approach, customers can be asked to periodically answer questions about their lifestyles, routines, and preferences.
Let's personalize your content