25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
Hiring the right people, with the right attitude, outlook, and demeanor will always have the biggest impact on how efficient your contact center can be. Brett Remington is the Executive Director of the Wisconsin Center for Performance Excellence in Madison, Wisconsin. It has been recognized as a Top 10 Boston Startup.
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