Predictive Analytics Sales Social Listening Social Media 
Lumoa
APRIL 28, 2024
Sales through Word-of-mouth Marketing : People are 90% more likely to trust and buy from a brand recommended by a friend. Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights.
Aquire
DECEMBER 21, 2021
But, the past year was extra hard due to the uptick in digital sales and support requests, brought about by the pandemic. For example, do you practice social listening? Monitoring how people talk about your brand — on social platforms, review sites, forums, etc. — Wellbeing : Keep your team “healthy”.
Sprinklr
OCTOBER 20, 2021
When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Social suites platforms are designed just for this purpose.
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