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The 10 hottest Customer Experience (CX) trends for 2024

Steven Van Belleghem

Samsung Food, too, uses generative AI to create meal plans and build grocery lists. Mengniu Diary, China’s leading dairy maker, announced MENGNIU.GPT, which can help consumers develop personalized meal and workout plans. The approach of the Atlantis The Palm in Dubai is one of my favorite examples in the matter.

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