reward-employees-for-congruence-of-heart-and-habit 
Customer Bliss
JUNE 4, 2019
In our lives as customers, we find hope, encouragement, and joy in companies who act with “congruence of heart and habit” – taking actions at work grounded in what they learned at home. ” Celebrate Kindness, Retain Employees. It’s no wonder they have an unheard of 4% turnover of employees.
Customer Bliss
JULY 24, 2018
And a recent study reveals that patterns in human brain activity associated with empathy and caring are also associated with value and reward. And as employees , we are drawn to companies that allow us to do so. However, not all companies behave in this manner when it comes to their customers and employees. What is Care?
Expert insights. Personalized for you.
59 
Let's personalize your content