Social Listening Social Media Start-ups Unstructured Data 
SurveySensum
JUNE 13, 2021
Tune into social listening. Harness data analytics. They need to devise ways to use the data to improve CX. It lets you set up real-time alerts for your surveys. You can turn every detractor into a promoter if you can simply listen to their problems and act on them. Tune into Social Listening.
Sprinklr
OCTOBER 7, 2021
To stay relevant in a complex social landscape, brands need to know how they stack up against the market and gather information on other brands’ strategies. And without an efficient way to contextualize the data, you’re trapped analyzing data in a vacuum. This can leave your social strategy lagging and ineffective.
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