teams marketing crisis-detection-brand-health-monitoring 
Sprinklr
SEPTEMBER 16, 2021
How does social monitoring and social listening help protect your brand? Social monitoring and social listening are important processes to protect your brand’s health and reputation. It’s important to understand the differences between the two and how to use both to build your brand monitoring strategy.
Sprinklr
SEPTEMBER 9, 2021
Many modern brands recognize the importance of capturing customer feedback from social media and other digital channels, but, at the same time, their social listening strategies still fall short of their potential. Protect your brand’s reputation. Protect your overall brand health and safety.
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