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Inspiring Customer Service Advice in Less than 280 Characters

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Note: #ThankYou notes are more appreciated than any other expression of thanks. Customer service is what happens when the customer experience breaks down. Chris Zane ( @ChrisZane ). Give Thanks. Don’t ever forget to say thank you. It can be in person, on a phone call, in an email, or even a thank you note. Shep Hyken ( @Hyken ).