After-sales service: 10 strategies to keep customers engaged
Zendesk
JUNE 30, 2022
Giving customers attention after a completed sale lets them know you truly value them—not just their wallet. According to Marketing Metrics , the probability of selling to an existing customer is 60 to 70 percent while the chances of selling to a new prospect are only 5 to 20 percent. Send a personalized thank you.
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