CX expert Jay Baer on creating experiences that get your customers talking
Intercom
FEBRUARY 3, 2022
” They sort of have their pitchfork and their torch, and they want to kind of have a call to arms, if you will. Liam: You mentioned a bit about one of your earlier books, Youtility: Why Smart Marketing is About Help, Not Hype. “Joe, I understand why you think that. Information is power.
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