The new order of customer experience management
CX Network
DECEMBER 20, 2022
Author and CX Network board member, Gautaam Borah, shares his outlook for experience management in 2023.
CX Network
DECEMBER 20, 2022
Author and CX Network board member, Gautaam Borah, shares his outlook for experience management in 2023.
Lumoa
SEPTEMBER 30, 2022
It’s estimated that financial brands that deliver a better customer experience (CX) receive twice as many recommendations. Plus, their customers are also two times more likely to try new products or services. . Let’s take a look at the trends that will shape the customer journey in banking in 2023 and beyond.
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SurveySensum
OCTOBER 23, 2023
Quick Overview of Top 7 GetFeedback Alternatives in 2023 7 Best GetFeedback Alternatives for You SurveySensum Qualtrics Medallia AskNicely Birdeye SurveySparrow Nicereply Conclusion Why Look For GetFeedback Alternative? The tool also gives you the best customer support in just 2 hours (which resulted in 98% customer retention).
SurveySensum
OCTOBER 11, 2023
Best Features SurveySensum seamlessly integrates with various tools like HubSpot, Salesforce, Slack, Outlook, etc., It offers an easy-to-use interface for creating and managing surveys effortlessly. The platform helps businesses act on customer feedback promptly, closing the feedback loop for improved customer satisfaction.
SurveySensum
NOVEMBER 23, 2023
With an index ranging from -100 to 100, NPS clearly gauges the loyalty or the enthusiasm of a customer to recommend your brand to their near and dear ones. This simple metric has brought groundbreaking changes to CX and has become very significant in such a short time. This ensures smooth workflow management.
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