2025 Predictive Analytics Sentiment Analysis Technology 
Ameyo Callversations
MARCH 2, 2022
The modern age is full of technology and AI that improve everything we do. billion by 2025, growing at a CAGR of 24% – Cognizant. When customers face some problem with some technology, the first thing they think to do is call a contact center and ask the agents for the solution. Sentiment Analysis.
Zendesk
OCTOBER 4, 2023
Intelligent automation (IA) describes the intersection of artificial intelligence (AI) and cognitive technologies such as business process management (BPM), robotic process automation (RPA), and optical character recognition (OCR). So, let’s demystify these components and how they make intelligent automation possible.
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