CSAT.AI

MAY 5, 2022

These digital interface tools have become a familiar, sometimes funny, sometimes maddening part of online customer service. Even with the growth of AI there are many bad bots, but they do not have to crush good customer service. It is advantageous to use the best of AI at its current level of development.

Customer Service 88

Customer Service AI CX Customer Expectations 88

VOZIQ

APRIL 26, 2022

We mentioned one way to combat customer churn is through artificial intelligence (AI), where machine learning and customer interaction analytics provide businesses with an accurate perspective on customer behavior and churn tendencies. Analyze why and how churn occurs.

AI 40

AI Machine Learning Sentiment Analysis Artificial Intelligence 40

Aquire

JANUARY 6, 2022

Often, their job is to provide immediate 24/7 customer service, answer questions, and offer up helpful product information or order assistance. Given the impressive array of potential applications, having an AI powered chatbot for ecommerce brings huge added value for both ecommerce companies and customers.

Social Media 98

Social Media Artificial Intelligence Retail AI 98

Aquire

JANUARY 24, 2022

According to research , the global conversational AI market size is expected to grow from $4.8 percent from 2021 to 2028. In a 2019 CIO Survey, respondents identified chatbots as the main AI-based application used in their enterprises. Sixty percent of customers define “immediate” as 10 minutes or less.

Healthcare 98

Healthcare Real Estate AI Artificial Intelligence 98