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How Contact Center Software Help Insurance Companies in Enhancing CX?

Hodusoft

APRIL 12, 2023

By leveraging omnichannel contact center software, insurers can provide customized services to their customers. Improved customer satisfaction The above-mentioned Accenture study found when insurers provide customized services the customer retention rate is 81 percent.

Contact Center 52
Contact Center Omnichannel CX Customer Satisfaction 52
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5 Ways Multi-Tenant PBX Software Can Improve Your ISP Business

Hodusoft

AUGUST 16, 2023

billion by 2031. By providing advanced communication solutions, including virtual phone systems, voicemail, call forwarding, and call recording, ISPs can attract a broader customer base, including businesses and residential users alike. percent from USD 20.19 billion in 2022 to USD 85.14

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Technology Technology Customer Retention Entertainment 52
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