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How Contact Center Software Help Insurance Companies in Enhancing CX?

Hodusoft

APRIL 12, 2023

By leveraging omnichannel contact center software, insurers can provide customized services to their customers. Improved customer satisfaction The above-mentioned Accenture study found when insurers provide customized services the customer retention rate is 81 percent.

Contact Center 52
Contact Center Omnichannel CX Customer Satisfaction 52
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5 Ways Multi-Tenant PBX Software Can Improve Your ISP Business

Hodusoft

AUGUST 16, 2023

billion by 2031. By leveraging this data, ISPs can optimize their telephony services, allocate resources efficiently, and identify areas for improvement in customer service. Enhance customer retention and loyalty Customer retention is vital for ISPs to maintain steady revenue and build long-lasting relationships with subscribers.

Technology 52
Technology Technology Customer Retention Entertainment 52
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