Remove Actionable Insights Remove B2C Remove Customer Acquisition Remove Customer Satisfaction
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How Your Business Can Quickly Adopt a Customer First Strategy

C3Centricity

According to a Forrester report, 44% of B2C marketers are using big data and analytics to improve responsiveness to customer interactions. But of equal importance in terms of top two mentions, is the desire to generate insights. ( Source ). However, there is still a lot of room for improvement.