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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

APRIL 28, 2024

Medallia ’s AI feature is called ‘ Ask Athena ‘ and uses machine learning to discover data trends such as sudden increases in negative customer feedback. When it comes to compliance, GDPR is especially important if you are operating within the European Union. You can ask Athena questions and get quick answers.

Sentiment Analysis 83
Sentiment Analysis Compliance AI Social Media 83
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Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

SEPTEMBER 18, 2023

Various technological advancements such as Automation, Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA) are being used in the industry to eliminate the chances of errors. This will further help in optimizing operations for better results.

Innovation 52
Innovation Artificial Intelligence Data Entry ML 52
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