How To Make “Voice of Customer” Your Game Changer
Doing CX Right
OCTOBER 20, 2020
Step 2: Turn Voice of Customer Data Into Actionable Insights. . 3: Close The Loop With Customers . If you ask customers what they think, then inform them what actions you took because of their feedback. THE GAME CHANGER . Asking employees for feedback makes them feel heard and valued.
Let's personalize your content