Lumoa

JANUARY 24, 2024

That’s where text analytics in customer feedback proves to be one of the most valuable tools for any business. And if you want to become a real change-maker in your organization, you need to learn how to extract insights from customer feedback. However, first, you have to know where to look!

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83

SurveySensum

FEBRUARY 26, 2024

The platform’s Text Analytics software enables you to manage and analyze your survey results without any manual analysis and identify areas of improvement effortlessly. The close the loop feature helps you to take action, and communicate the changes to your employees, showing them that feedback matters to you.

Text Analytics 52

Text Analytics Close the Loop Actionable Insights Start-ups 52

SurveySensum

MARCH 20, 2024

From launching industry-specific surveys to real-time text analysis to a closed-loop ticketing system, the tool packs a strong punch when it comes to extracting actionable insights, taking action in time, and boosting the overall customer experience while driving the CX-driven ROI.

Customer Experience Management 52

Customer Experience Management CXM Customer Experience Text Analytics 52

SurveySensum

MARCH 3, 2022

And not just that, you can analyze the data and extract actionable insights to improve customer experience. . It measures customer loyalty and sentiments by listening to your customers, understanding their expectations, and closing the loop. Closing the loop. Text Analytics for Robotic process automation.

Voice of the Customer 52

Voice of the Customer Sentiment Analysis VOC Close the Loop 52

SurveySensum

AUGUST 3, 2023

Moreover, its Text Analytics analyzes thousands of gathered feedback in one go and gives your top trends and sentiments to close the loop in time. The platform employs AI-driven Text Analytics software to gauge customer sentiments accurately, providing deeper insights into customer emotions.

B2B 52

B2B NPS Text Analytics Net Promoter Score 52

SurveySensum

NOVEMBER 1, 2023

Along with survey creation, SurveySensum offers text analytics software with real-time data analysis and automated tagging for better survey analysis. The powerful text analytics software allows users to extract actionable insights from open-ended feedback – ensuring no feedback is left behind.

Text Analytics 52

Text Analytics Start-ups Close the Loop NPS 52

SurveySensum

SEPTEMBER 1, 2023

Thanks to email and social media and forums, your surveys can now reach hundreds in a matter of seconds. Allows You to Offer Better Services Closing the loop by leveraging actionable data obtained through surveys enables you to enhance the quality of your services significantly. Now what to do with these insights?

Customer Survey 52

Customer Survey Text Analytics Close the Loop Start-ups 52