Actionable Insights CRM Data Entry Social Media 
SugarCRM
SEPTEMBER 20, 2022
Modern CRM tools, applications, and infrastructure are getting very powerful and much easier to work with. To take advantage of these new capabilities, any forward-looking organization must acknowledge that data is at the core of every marketing, sales, or customer service strategy. What Is Data Enrichment? Closing Thoughts.
Hodusoft
DECEMBER 6, 2022
Read Also: The Five Most Compelling Reasons to Automate your Call Center Delivers consistent service with omnichannel communication 49% of today’s tech-savvy customers expect brand support and service through three to five channels, including websites, social media, and more.
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Hodusoft
NOVEMBER 22, 2022
Offers choice to customers Multichannel customer service software opens up multiple channels for customers such as social media messaging, email, live chat, etc. Enhances functionality Call center features such as call routing, CRM integration, call queue management, auto attendant, etc. through analytics and reporting.
SugarCRM
JULY 6, 2021
And as always, a flexible and intuitive CRM tool is the binder you need for those specific elements. At its core, Sugar is a CRM built upon companies’ need to deliver improved interactions with their customers. But dedicated Sales, Support, and Marketing software integrated with Sugar can help you enrich your customer experience.
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