The Metrics That Matter: 13 SaaS KPIs You Should Track in 2023
SurveySensum
SEPTEMBER 11, 2023
This is why SaaS businesses must focus heavily on retaining customers and ensuring that they keep using their products and services. So, the main SaaS KPIs that companies focus on are customer retention , customer acquisition cost, customer lifetime value, and monthly revenue. But why measure it?
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