SugarCRM

OCTOBER 15, 2021

Modern CRMs enhance your customer data to discover actionable insights. An AI-powered CRM can also detect your customers’ outlook and attitude towards you, understand your service agents’ demeanor with your customers, and help detect potential pain points in your customer interactions.

CX 48

CX CRM Artificial Intelligence Invoicing 48

SugarCRM

JANUARY 10, 2023

Sales automation provides a great way for companies to simplify repetitive, time-consuming tasks like data entry and customer communications. Sales automation is the technology that automates repetitive sales tasks so reps can focus instead on relationship building and closing deals. Gather more insightful data.

Sales 26

Sales Data Entry CRM Artificial Intelligence 26

SugarCRM

FEBRUARY 20, 2020

Cut down the hassle of maintaining separate calendars in Google, Outlook, and Sugar. Get Contextual Information About Customers. Streamline the customer management process and expand your customer database with bi-directional synchronization between Sugar and Gmail or Outlook 365. Eliminate Data Entry.

Outlook 41

Outlook Data Entry CRM Actionable Insights 41

SurveySensum

SEPTEMBER 11, 2023

A rate greater than 100% indicates that your company is growing from existing customers, which is often more cost-effective than acquiring new customers. It also highlights the health of your customer relationships and the effectiveness of your upselling and cross-selling efforts.

Net Promoter Score 52

Net Promoter Score Customer Acquisition NPS Customer Satisfaction 52

SugarCRM

FEBRUARY 20, 2020

Cut down the hassle of maintaining separate calendars in Google, Outlook, and Sugar. Get Contextual Information About Customers. Streamline the customer management process and expand your customer database with bi-directional synchronization between Sugar and Gmail or Outlook 365. Eliminate Data Entry.

Outlook 26

Outlook Data Entry CRM Actionable Insights 26

Comm100

MAY 21, 2019

Andrew’s session was an insightful look at how customer surveys can be optimized to achieve better results, walking us through ideas and best practices. Great tips from @ndytg who saw a 3.7x increase in survey responses by following these tips.

NPS 55

NPS Contact Center CX Outlook 55